(Hasbro) ROBOSEN OPTIMUS PRIME AUTO CONVERTING
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5 Great reasons to buy from us:
Introducing an industry first Auto-Converting, Interactive, Programmable, Voice Activated, Mobile Controlled - Optimus Prime Robot. In collaboration with Hasbro - Robosen brings your favorite TRANSFORMERS hero, Optimus Prime, to life with a fully immersive experience through voice activated actions, mobile app controls, and endless hours of creative and fun ways to program Optimus Prime to walk, punch, blast, drive, and convert at the swipe of your finger, or command of your voice! The world has never seen an easier way to convert, and roll out!
Includes:
- Battle Axe and Blaster, as well as: Charging Cable, Instruction Guide & Travel Case
- Mobile App - available through Apple App Store & Android App Store - Search: ROBOSEN Optimus Prime
- 2 built in rechargeable Lithium-Ion Batteries (1200mAh)
Features:
- At an incredible 19" tall when in robot mode, the TRANSFORMERS Autobot leader is awe inspiring in size and capability.
- Optimus Prime is equipped with 80 sound effects, voiced by the original voice of the Autobot leader, with genuine “converting” sounds, as you watch and interact with Optimus Prime.
- Authentic G1 design with detailed emblems, chrome accents and lighting throughout. Built in speakers and 1 microphone bring Optimus Prime to life!
- Witness each punch, blast, breathe and conversion, all done with seamless precision, right before your eyes. Enjoy the most amazing TRANSFORMERS experience the industry has ever interacted with.
- Optimus Prime is built premium throughout, with the world's most advanced collection of premium materials assembled together with over 5000 components, 60 microchips and 27 servo motors making this a one-of-a-kind, Collector’s experience!
- Turn on and ROLL OUT! Optimus Prime speeds away in truck mode via voice or app. You can seamlessly control Optimus Prime in robot or truck mode via voice or mobile app commands.
IMPORTANT REMINDER:
As resellers, we are fully committed in serving all your orders the best way that we can. We humbly ask for your consideration, understanding, and patience on any delays, order cuts, and uncertain global manufacturing capabilities of our partner brands that can happen due to the ongoing pandemic and other uncontrollable factors which might hinder us from fulfilling this promise especially on pre-order items. Thank you very much!
AFTER-SALES SERVICE POLICIES for ROBOSEN OPTIMUS PRIME
Obtain Warranty Service
If a product does not function as warranted during the warranty period,You can contact Robosen for after-sales service.
After-sales contact information includes,
support@robosen.com
400-023-8123
What is Covered
The warranty period for the product starts on the day such product is delivered, If you cannot provide invoice or other valid proof of purchase, then the warranty period will start from 90 days after production date shows on the product.
What This After-Sales Policy Does NOT Cover
Manmade damage caused by improper use;
Damage caused by unauthorized modification, disassembly, or shell opening not in accordance with official instructions or manuals;
Damage caused by private repairs;
Improper product storage environment, resulting in water or moldy internal electronic board.
PART II WARRANTY PERIOD OF MAIN PARTS
Flagship edition Optimus Prime
Servo steering gear, Joint cable, Battery, Power adapter are warranty period for 6 months;
Main control board, Memory card, USB cable are warranty period for 12 months.
PART III TYPE OF AFTER-SALES SERVICE
Return service
Within 7 days after receiving the peoduct, if there is any manufacturing defect, you can contact the after-sales service to apply for return or replacement.
Replacement service
Within 15 days after receiving the product, if there is any performance fault caused by non-human reasons, you can contact the after-sales service to apply for replacement.
Return or Replacement Service will not be provided where Service is requested more than 7(return) or 15(replacement) days after receiving a product;
Legal proof-of-purchase, receipts, or invoices are not provided;
A product sent to ROBOSEN for return or replacement does not include all original accessories or contains items damaged by user error;
Received product has not been sent back to ROBOSEN 7 days after return or replacement confirmation from ROBOSEN;
After the after-sales inspection, the product functions normally without performance failure.
Warranty service
Within the warranty period, Performance failure caused by non-human causes, you can contact the after-sales service to send the product back to the designated after-sales repair center for
free repair.
Other instructions
If the product problem is not within the scope of the warranty (such as man-made damage to the robot, beyond the warranty period), we will charge repair fees, labor fees and courier fees.
In some countries or regions, there may not be after-sales repair centers authorized by Robosen.
If cross-regional repairs or returns or replacemengt are required, the courier fees and other costs incurred will need to be paid by the user.
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