Help Center

Shipping destinations:

• For now, we can only ship nationwide (Philippines)

Shipping times:

• Metro Manila orders take 2 to 5 business days to be delivered to you and we ship within 1-2 business days via Ninja Van, LBC (Cash on Pick up), Lazada or Lalamove (upon request and shouldered by the buyer).

• Outside Metro Manila orders take 5 to 10 business days to be delivered via Ninja Van, LBC (Cash on Pick up), Lazada or Lalamove (upon request and shouldered by the buyer and we ship within 2 business days.

• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• Orders over P10,000 will have free shipping.

• Orders under P10,000 will be charged for shipping depending on your chosen delivery method and location. Full price will be displayed at checkout. 

• Within Metro Manila - P195

• Outside Metro Manila (Luzon) - P245

• Outside Metro Manila (Visayas/Mindanao)) - P295

You can select your preferred payment method at checkout.

• We accept secure payments via Credit Cards, Debit Cards & PayPal.
  
• We also accept offline payments via online transfers & direct bank deposit or Gcash.
• Cash on Delivery is also available

Your 100% satisfaction is important for us. We make sure that all items went thru our Quality Control procedures and all are packed with utmost care. In addition, we offer a 30-days Return & Exchange Policy with the following conditions:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund but the customer shall return the item first for investigation.

• The customer shall shoulder first the shipping fee back to our warehouse for inspection and will be reimbursed accordingly if the item was proven damaged.

• Timing: we have a 30-days Return & Exchange Policy, since the day item was received.

• To be eligible for a return, goods must be unopened, unused and accompanied by proof of purchase.

• For returns, please email sales@geekfreaks.ph with the subject 'Returns' and include your order number, name and the reason for the return.

• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.

• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.

• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 1 to 3 business days.

Our support team is always happy to guide you at any step!

For more info. 

Please visit https://geekfreaks.ph/pages/earn-with-geek-freaks